CompanionHub
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Contact Support

Tell us what you need help with. We review every message and route urgent safety concerns first.

Send us a message

Please include relevant profile aliases, URLs, or account details if they help us investigate.

Contact information

Response time

Most messages receive a response within 2 business days.

Emergency

If someone is in immediate danger, contact local emergency services first.

Quick answers

How do I report a profile?
Send the profile URL or alias with a clear description of the concern. Safety and abuse reports are prioritized.
Can I request profile removal?
Yes. Include the profile alias, your relationship to the profile, and the reason for removal.
I forgot my password
Use the password reset link on the provider login page. If you cannot access your email, contact support.
How do I update photos?
Providers can manage profile media from the dashboard after signing in.
Is my message private?
Support messages are handled by authorized staff only and used to resolve your request.
When will I hear back?
We aim to respond within 2 business days. Urgent safety reports are reviewed first.